About Us

ABOUT US

Our company has been operating in the Grand Bazaar for 50 years. It has carried out all of the production processes in the sector on its own. It has worked for many different workshops as contract manufacturer that produce different groups of products. Our company has followed the trend products on the market continuously and kept its range of products in accordance with the demand on the market. It consistently participates in sectoral fairs around the world, while adding up to date products to its own collection. We play a crucial role in the importation of precious stones.

We are able to offer you every precious stone quickly in accordance with your requests in the most convenient fashion. We wanted to share this knowledge and experience that we have accumulated throughout the years with you. We desired to become your eyes in the Grand Bazaar. We set out on this journey in order for our customers to be able to buy trend products at wholesale prices in optimum conditions. When you work with us, you will constantly get a service that is beyond your expectations without experiencing any disappointments. This strategic partnership that you build with us will make you contented.

Our diamond collections that can meet every budget and satisfy different needs include unique designs such as rings, earrings, necklaces and bracelets that are made from brilliant, diamond and other gemstones. Our products pass a quality control process that is conducted by our professional team before reaching to you. Our diamond products are made by experts who were certified and specially trained in HRD labs that are located in Antwerp, Belgium.

Our internationally certificated diamond products are presented to you after passing a series of criteria such as shapes of the gems, clarity, weight, colour, measures and the type of cutting. Our certification highlights all qualities of the diamonds with rigorous transparency. Our brand, which offers different model options that correspond to world trends, offers you its designs that are suitable for all expectations and budgets.

Our Vision Our Mission Corporate Values Quality Policies HR Policies Environment Policy Academy Confido Jewels Certificate Best Price Guarantee

Our Vision

Our Mission

Corporate Values

Adding value to our customers,
Being respectful to the social values,
Base all our relations to honesty and objectivity,
Being competitive,
Being sensitive to environment,
Adopting the principle of continuous training for our employees and business partners and continuously investing in the future,
Evaluating all the ciritics and always seeing them as improvement opportunities,
Supporting social responsibility projects,

Quality Policies

Sense of quality in the jewellery business are;

Obtaining customer satisfaction by our product range, quality and after sales service;
Showing the world trends to our collections rapidly and in accordance with the standards and always delivering them on time;
Producing our products in accordance with the standards needed by our customers;
Ensuring the compliance of the activities in our company with the requirements of the quality management system and keep continuous improvement.

HR Policies

Our Human Resources policies and practices have been created in harmony with the targets of our company.

Socially responsible and faithful to ethical rules,
Learning continuously to reach the targets and working effectively,
Following the target results by doing the work with knowledge, and make the success calculated by numerical data
In a strategical management manner, with a corporate way of conscious and being able to work as a teammate,
Effectively use all the information and management technics for reaching the aimed success and being open to changes,
A human resource is planned for remembering that the information always belongs to the corporate structure instead of the individuals, and by acting with this value preparing the “Corporate Knowledge”

Environment Policy

Effective use of the raw materials, water and energy,
By doing risk analysis of all our activities and machines, controlling and reducing their impact on the environment, health and safety,
Fulfill our legal obligations on Environment, Health and Safety issues,
Disposal of hazardous wastes of our service processes by authorized institutions,
Organizing trainings and various activities to raise awareness of all our employees on environmental, health and safety issues,
To ensure that all materials and services we supply are compatible with our
Environmental and Labour Safety Management System,
It is one of our main principles to prevent possible emergencies and work accidents before they occur.

Academy

We give great importance to training in order to follow the developing and changing market conditions and following the world trends, adapt these developments to our company by considering our valuation, to develop solutions that will increase “competitiveness and to provide service focused on absolute customer satisfaction”.
We prepare an annual training series for the members of the distribution channel in order to provide a high level of “Consumer Satisfaction, at sales points, to increase productivity, and to sell with the right product at the right price and the right quality at the right time.
With the continuity of training programs parallel to the dramatical changes we carried out in the process of institutionalization, we aim to bring the consumer to the development. With these trainings, we aim to ensure that customer satisfaction to be felt more intensively in all layers of the company, which will be ensuring the customer loyalty.
With its Academy programs, it aims to contribute to the sector and the development of well-equipped labour force in the sector.

Confido Jewels Certificate

When we decide to buy a diamond jewelery, the biggest question in our mind is whether the product we purchased is genuine. Therefore, we carefully choose the brand we prefer to buy diamonds, we examine their certificates and make a decision after verifying the reliability.
Turkey’s largest HRD Certified Diamond stock as well as having certified and review each product in the on-site laboratory testing. These certificates, called Confido Jewels Certificate, are given to all products offered for sale.
The aim here is to prove the authenticity of the products and to make an evaluation for the value of the diamond. In accordance with international standards, all products are examined by experienced people in this field with high tech equipment. The specialist staff examines the generally accepted 4C concept: carat, color, clarity and cut. Also the previous operations of the diamond are determined, if exists any.
Confido Jewels Certificate has the authority to issue certificates for all precious stones. It is certified
according to the standards that the International Diamond High Council deems appropriate for all test organizations.
As a result of this procedure, the diamond has its identity. This identity is a document describing the characteristics of the diamond. It is the proof that the stone is not imitation. It’s a safe way to get diamonds.

Best Price Guarantee

This is written in the On-line Store on the products that we give “The Best Price Guarantee”.
If one of the purchased products carrying this statement is approved by an independent diamond audit firm with the same characteristics and it is proved to be sold at a lower price, the double amount of the price difference is paid to the customer.
Confido Jewels also accepts and undertakes that its own product will be examined in the same independent diamond audit firm.